Cookies

Information About Our Use of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

platform

ID of our platform. Estimates our audience size and usage pattern.

init_url

Initial URL of user. Estimates our audience size and usage pattern.

device_id

Generated unique ID for analytics. Estimates our audience size and usage pattern.

disable-footer-fixed-warning

Cookie to hide footer warning on our site. Stores information about your preferences which allow us to customize our site and to provide you with offers that are targeted at your individual interests.

newUser

Set in registration. Estimates our audience size and usage pattern.

lang

User's language. Stores information about your preferences which allow us to customize our site and to provide you with offers that are targeted at your individual interests.

pll_language

Language for blog. Stores information about your preferences which allow us to customize our site and to provide you with offers that are targeted at your individual interests.

chatButtons

State of chat with support on our site. Stores information about your preferences which allow us to customize our site and to provide you with offers that are targeted at your individual interests.

nonreg_popup_shown

Notification about redirect shown to user. Stores information about your preferences which allow us to customize our site and to provide you with offers that are targeted at your individual interests.

ssid

Unique ID of user's session. Recognise you when you return to our site.

INIT_CRYPTO_VERIFICATION

Compliance's cookie as additional step for users who buy crypto. Stores information about your preferences, and so allow us to customize our site and to provide you with offers that are targeted at your individual interests.

_gaexp

For A/B testing with Google Optimize. Estimates our audience size and usage pattern.

aff

Affiliate's ID. Allows us to track which particular affiliate was involved with your attraction to the platform.

afftrack

Unique ID of ad campaign or source. Allows our affiliates to evaluate effectiveness of any particular traffic source or campaign.

aff_params

Affiliate program promo identificators. Allows us to evaluate effectiveness of our own promo materials, if any were involved.

referrer

Source from where user came to the site. Estimates our audience size and usage pattern.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies; however you should contact the respective parties for any further information.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Privacy Policy

HEZILEX respects your privacy and is committed to protecting and respecting your personal data. This privacy policy aims to give you information on how we collect and process any personal data in accordance with the applicable data protection legislation and best practice.

It is important that you read this privacy policy together with any other privacy policy we may provide on specific occasions when we are collecting or processing your data, so that you are fully aware of how and why we are using it.

Who We Are

HEZILEX is a brand operated by Aurenyx Quantum Strategies Corp., a company registered in St. Kitts and Nevis with company registration number L 63213, having its registered address at Unit #5, Long Stone House P.O. Box 1200, Main Street Charlestown, Saint Kitts and Nevis.

Aurenyx Quantum Strategies Corp. is the controller and responsible for the data of the Client disclosed to us in order to register for a Trading Account, Demo Account and/or to make use of any other services offered through the website https://hezilex.com.

Data Usage

We may collect, use, store and transfer different kinds of data about you, grouped as follows:

• Identity Data — first name, last name, patronymic (if available), date of birth, gender, passport, ID, Driver's number, and copy of photo.
• Contact Data — billing address, email address and telephone numbers.
• Financial Data — bank account, payment card details and tax identification number.
• Transaction Data — details about transactions performed by you, payments, withdrawals, exchanges, trading history, profit, balance, deposited and withdrawal amounts and methods.
• Technical Data — IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access the Website.
• Profile Data — your account details, username and password, transactions, interests, preferences, feedback and information received through your interaction with us.
• Usage Data — information about how you use the Website, products and services, registration date, account category, trading cluster, number of complaints and requests, and IP history.
• Marketing and Communication Data — your preferences in receiving marketing from us and your communication preferences.
• Special Categories / Sensitive Data — details about your religious belief, annual income, biometric data and/or criminal convictions and offenses.
• Conformity Data — details about your education, employment status, trading experience, and self-assessment test.
• Banking Data — payment wallet details and bank card information, including issuing bank, card number, cardholder name, expiration date, payment system, and CVV2/CVC2.
• KYC Data — identity document information, including copies of Utility Bills, Identity Card, Passport, and/or Driver's License.
• Economic Profile Data — occupation, purpose of investment, annual income, net wealth, expected annual investment amount, and sources of funds.
• Location Data — your actual location when interacting with our Website (residency country, time zone, and interface language).
• Audio Data — full voice recordings of calls you receive from us or make to us.

We collect and process Personal Data for the following reasons: to perform our contract with you, to comply with our legal obligations (including anti-money laundering and terrorist financing laws), and to safeguard our legitimate interests.

How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including:

• Direct Interactions — You provide us with Identity, Contact and Financial Data when you register for a Trading Account, register for a Demo Account, subscribe to publications, request marketing, enter a competition or survey, or contact us.
• Automated Technologies or Interactions — When using our services, your device automatically transmits technical characteristics such as IP address, browser type, cookies, operating system, and date/time of access.
• Cookies — See our Cookies Policy section above for full details.

Purpose for Which We Will Use Your Data

We process your data in compliance with applicable legislation to: (i) perform our contractual obligations, (ii) provide our services efficiently, (iii) comply with legal obligations including fraud and money laundering prevention, and (iv) protect our legitimate interests.

We rely on the following legal bases for processing:

1. Compliance with our legal obligations
2. Performance of our contractual obligations towards the Client
3. Safeguarding our legitimate interests
4. Your consent

Our website is not intended for children and we do not knowingly collect data relating to children. We do not allow users under the age of 18 to use our services.

Data Security

We have put in place appropriate security measures to prevent your data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Key measures include:

• Encryption in transit — We use strong encryption technologies such as Transport Layer Security (TLS) and Extended Validation (EV) digital certificates to protect your data during transmission.
• Infrastructure protection — We use pseudonymisation, network segmentation, and restrict logical access to data on a "need to know" basis. All equipment is located in secure data centers isolated from the Internet.
• Threat monitoring — All events in our infrastructure are continuously monitored and analysed. We have data backup and recovery procedures in place.
• Employee awareness — We hold regular training sessions and monitor all employee actions with access to your data.

Sharing your registration details (including username and password) with other persons or business entities is strictly prohibited. Any use of the Website with your credentials is your sole responsibility.

Our Contact Details

If you have any questions about this privacy policy, including requests relating to your data, please contact our support team:

Aurenyx Quantum Strategies Corp.Address: Unit #5, Long Stone House P.O. Box 1200, Main Street Charlestown, Saint Kitts and NevisEmail: support@hezilex.com

Links to Other Websites

We may provide links to third party websites on our Website. These linked websites are not under our control, and we cannot accept responsibility or liability for the conduct of third parties, including the collection or disclosure of your data. Before disclosing your data on any other website, we encourage you to examine the terms and conditions and privacy policies of that website.

Changes to This Privacy Policy

This Privacy Policy was last updated December 2023. We reserve the right, at our discretion, to add, modify or remove portions of this Privacy Policy in the future. In case of updates, we will post the revised Privacy Policy on our website. Changes will take effect as soon as the revised version is made available.

Your comments and feedback are always welcome. You may contact us at any time through the contact details listed above.