Payment Policy

Financial Responsibility

The Company is responsible for maintaining the Client’s account balance at all times. This financial responsibility begins from the moment the Client’s deposit is recorded in the system and continues until the Client withdraws the funds from their account.

The Client has the right to request the withdrawal of any available balance present in their account at the time the request is made.

Deposits and withdrawals must only be made through the official payment methods displayed on the Company’s official Website. The Client assumes all risks associated with the use of payment systems, except in cases where such systems are provided directly by the Company or its authorized partners.

The Company shall not be held responsible for any delays, interruptions, or cancellations of financial transactions caused by the selected payment provider. If the Client has any claims related to a payment system, the Client must contact the respective payment provider directly and notify the Company accordingly.

The Company shall also not be responsible for the actions or services of third-party providers that the Client may choose to use when making deposits or withdrawals.

The Company’s financial responsibility for Client funds begins when the funds are successfully received in the Company’s bank account or any other official account associated with the Company, as indicated on the Payment Methods section of the Website.

In the event of suspected fraud during or after a financial transaction, the Company reserves the right to cancel the transaction and temporarily freeze the Client’s account while the situation is investigated.

The Company’s financial responsibility ends once the funds leave the Company’s bank account or any other account associated with the Company, as indicated on the Payment Methods page of the Website.

If any technical error occurs during the processing of a financial transaction, the Company reserves the right to cancel the affected transaction and any related financial operations carried out by the Client on the Website.

Client Registration

The Client registration process consists of two main stages:

• Online registration on the Website
• Client identity verification

To complete the first stage, the Client must:

• Provide accurate personal identification and contact information.
• Accept the Company’s Terms and Conditions and submit the registration application.

To complete the verification stage, the Client must:

• Provide a full copy of a valid passport and/or a government-issued identification document containing a photograph and personal details.

The Company reserves the right to request additional documentation when necessary for the verification process, including but not limited to:

• Utility bills
• Bank confirmations
• Copies or scans of bank cards
• Any other documents required for identity verification

The identification process must be completed within 10 business days from the date the Company requests the verification documents.

In certain situations, the Company may extend the verification process for up to 30 business days.

Deposit Procedure

To make a deposit, the Client must submit a request through their personal account on the Website.

To complete the request, the Client must select one of the available payment methods from the list provided, enter the required payment details, and proceed to the payment page.

The processing time of a deposit request depends on the selected payment method and may vary accordingly. The Company does not control the processing time of payment providers.

For electronic payment systems, the transaction may be completed within seconds or may take several days, depending on the provider.

For direct bank transfers, processing times may take up to 45 business days, depending on banking procedures.

Taxes

The Company does not act as a tax agent and therefore does not provide financial information about Clients to third parties.

Client information will only be disclosed if officially requested by authorized governmental or regulatory authorities in accordance with applicable law.

One-Click Payments

By using the payment function on the Website, you agree to pay for all products, services, or additional services that you order, as well as any additional applicable costs, including but not limited to taxes, processing fees, and other charges.

You are fully responsible for making timely payments for services purchased through the Website.

The Payment Service Provider facilitates payments only for the amounts specified on the Website and is not responsible for any additional charges incurred by the user.

Once the “Pay” button is clicked, the transaction is considered fully authorized, processed, and irrevocable. By confirming the payment, you acknowledge that you will not be able to cancel or reverse the transaction.

By placing an order on the Website, you confirm that your actions do not violate the laws of any applicable jurisdiction.

By accepting these Terms and Conditions, you confirm that you are the legitimate holder of the payment method used and that you are legally authorized to use the services offered on the Website.

By using the Website’s services, you confirm that you have reached the legal age required in your jurisdiction to access and use such services.

You acknowledge that you are solely responsible for complying with the laws of your jurisdiction when using the services offered on the Website.

The Payment Service Provider is responsible only for processing payments and shall not be held responsible for any unauthorized or unlawful use of the Website services.

By using the Website’s services, you acknowledge and agree that payment processing is performed by the Payment Service Provider and that there is no statutory right to revoke or cancel payments for services already purchased.

If you decide not to continue using the services offered on the Website, you may manage your preferences through your personal account.

The Payment Service Provider shall not be responsible for:

• Failure to process payment card data
• Refusal by the issuing bank to authorize a payment
• The quality, quantity, pricing, terms, or conditions of services provided through the Website

When purchasing any services through the Website, you agree to be bound by the Website’s Terms and Conditions.

Only the cardholder is responsible for paying for the services ordered and any additional costs associated with those payments.

The Payment Service Provider acts solely as a payment processor for the amount indicated on the Website and is not responsible for the final pricing or additional charges.

If you do not agree with these terms or any conditions related to payment, you should not proceed with the transaction and should contact the Website’s Administration or Support Team for further assistance.